Adonai College Office Administration Course
Office Administration level 1-3 (NTA)
Grade 12 minimum is 15 points, Grade 10 minimum is 18 points and an F in English. Grade 10 and or 12 academic Certificate to be provided. Mature entry candidates should be 23 years with 1 year working experience in relevant field and have a good understanding in English.
NB// Students are required to go on attachment for this course
| Course |
Modules |
Office Administration
10 Months |
Level 1
- Follow workplace safety
- Operate office equipment
- Spread sheets and word processing
- Identifying basic computer equipment & accessories
- Computer Navigational Systems(GUIs)
- Basic Internet and Email Applications
- Effective Stakeholder Communication
- Effective Work practices
- Handling Office Mail
- Routine Administrative Tasks
- Team Participation
- Foundation Numeracy skills
- Foundation communication skills
|
| 6 months |
Level 2
- Customer service Delivery
- Reception area maintenance
- Communication ideas and information
- Demonstrate Customer relations
- Process Customer feedback
- Advanced word processing
- Courier and bulk mailing access
- Managing office, receive & pass on messages
- Maintain office equipment
- Response in office environment
- Complete Routine Financial Documents
- Maintain Office records on database
- Securing records
- Dairy management
|
| 6 months |
Level 3
- Coordinating work schedules
- Information collection methods
- Stock control
- Word processing
- Presentation as part of word documents
- Desktop Publishing
- Advanced Spread sheet functions & dictation
|